I know you believe you understand what you think I said, but I'm not sure yourealize that what you heard isn't what I meant.

The basic building block of good communications is the feeling that every humanbeing is unique and of value.

The possession of power over others in inherently destructiveboth to the possessor of the power and to those over whom it is exercised.

Write injuries in dust, benefits in marble.

Status symbols are medals you buy yourself

What is well done is done soon enough.

You make a mountain of a mole-hill.

DonÆt let life discourage you; everyone who got where he is had to begin where he was

We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

Now-a-days women don't hire domestic help-they marry it.

Silenceis as full of potential wisdom and wit as the unshown marble of greatsculpture. The silent bear no witness against themselves.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges