When a man meets his mates society begins.

Don'tbargain for fish which are still in the water.

Make the best use of what is in your power, and take therest as it happens.

Power is not only what you have but what the enemy thinksyou have.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

A good listener is not only popular everywhere, but after while he gets to know something.

To start blindly with a statement is a sign of arrogance and narrow-mindedness,and will lead to conflict. To start blindly with a question is a sign ofuncertainty and honesty, and will lead to wisdom.

To know the pains of power, we must go to those who have it;to know its pleasures, we must go to those who are seeking it.

We arethe prisoners of ideas.

Lookingfor fish? Don't climb a tree.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.