Whoeverhas the mind to fight has broken his connection with the universe. If you tryto dominate people you are already defeated. We study how to resolveconflict, not how to start it.

The major cause of traffic accidents is that men put into their cars as much ego as petrol.

Conflictleads to less-than-adequate performance, resentments, and lack of motivation.

Earnest people are often people who habitually look on the serious side of things that have no serious side

You cannot truly listen to anyone and do anything else at the same time.

Let uswork without disputing. It is the only way to render life tolerable.

No nation is so poor that it cannot afford to gie free speech

One of the difficult things to give away is kindness - is usually returned

Makesure you never, never argue at night. You just lose a good night's sleep, andyou can't settle anything until morning anyway.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

A smallbenefit obtained is better than a great one in expectation.

Manyspeak much who cannot speak well.