Whendealing with people, remember you are not dealing with creatures of logic,but creatures of emotion.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Buyingis cheaper than asking.

Conflictis inevitable, but combat is optional.

Conflict is neither good nor bad. Properly managed, it is absolutely vital.

Whenour knowing exceeds our sensing, we will no longer be deceived by theillusions of our senses.

Not work, but the thought that he must work is what makes the lazy man tired.

You can outdistance that which is running after you, but not what is running insideyou.

The great essentials of happiness are: something to do,something to love and something to hope for.

Cooperativeconflict builds people up, strengthens their relationships, and gets thingsdone.

In thebusiness world, everyone is always working at legitimate cross purposes,governed by self interest.

You only have power over people so long as you don't takeeverything away from them. But when you've robbed a man of everything he's nolonger in your power he's free again.