Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

When you ask from a stranger that which is of interest only to yourself, always enclose a stamp

A good listener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

Never[enter] into dispute or argument with another. I never yet saw an instance ofone of two disputants convincing the other by argument. I have seen many ontheir getting warm, becoming rude and shooting one another.

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

I'vealways felt that a person's intelligence is directly reflected by the numberof conflicting points of view he can entertain simultaneously on the sametopic.

There is no knowledge that is not power.

Before youbuild a better mousetrap, make sure you have some mice out there.

Kind words do not cost much. Yet they accomplish much.

... That may appear as the truth to one personwill often appear as untruth to another person. But that need not worry theseeker. Where there is honest effort, it will be realized that what appearedto be different truths are like the countless and apparen

If you don't know where you're going, you'll end upsomewhere else.

There is something monstrous in commands couched in invented and unfamiliar language, an alien master is the worst of all. The language of the law must not be foreign to the ears of those who are to obey it.