When youcannot make up your mind which of two evenly balanced courses of action youshould take choose the bolder.

A wise man will make more opportunities than he finds.

Only hethat has traveled the road knows where the holesare deep.

Thefirst principle of contract negotiation is don'tremind them of what you did in the past; tell them what you're going to do inthe future.

Even to observe neutrality you must have a strong government

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

He who gainsa victory over other men is strong; but he who gains a victory over himselfis all powerful.

We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

The highest pleasure to be got out of freedom, and having nothing to do, is labour

A peace which depends upon fear is nothing but a suppressed war.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.