The hardest thing to disguise is you feelings when you put a lot of relatives on the train for home.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Evil communication corrupt good manners.

Freedom demands respect for the freedom of others.

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

The last function of reason is to recognize that there is an infinity of things which surpass it.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

You gotto be very careful if you don't know where you're going, because you mightnot get there.

We areall inclined to judge ourselves by our ideals; others, by their acts.

Luck iswhat happens when preparation meets opportunity.

To sit alone in the lamp light with a book spread out before you-such is a pleasure beyond compare.

The bird a nest, the spider a web, man friendship.