What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.

Everyoneis wise until he speaks.

Freedom can only be real if it is freedom for those think differently.

Ourlives are not dependent on whether or not we have conflict. It is what we dowith conflict that makes the difference.

To rule is not so much a question of the heavy hand as the firm seat.

Theterm up has no meaning apart from the word down. The term fasthas no meaning apart from the term slow. In addition, such termshave no meaning even when used together, except when confined to a veryparticular situation... most of our language about the

Silenceis argument carried out by other means.

A man without a smiling face must not open a shop.

One whodoes not look ahead remains behind.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

God made time, but man made haste.

Power is no blessing in itself, except when it is used toprotect the innocent.