Sometimesyou have to be silent to be heard.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Thefirst principle of contract negotiation is don'tremind them of what you did in the past; tell them what you're going to do inthe future.

Sciencecannot resolve moral conflicts, but it can help to more accurately frame thedebates about those conflicts.

Everything is funny as long as it is happening to somebody else. -Will Rogers

The means by which we live have outdistanced the ends forwhich we live. Our scientific power has outrun our spiritual power. We haveguided missiles and misguided men.

The past is always dogging our heals, striving ceaselessly to banish the present.

Nevercut what you can untie.

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Don't beafraid of opposition. Remember, a kite rises against, not with, the wind.

Silenceis the mother of truth.

Silenceis foolish if we are wise, but wise if we are foolish.