Nomatter how thin you make a pancake, it always has two sides.

People who can't admit they are part of the problem, willnever be part of its solution.

Duringthe Depression, or back when we were fighting Hitler, people didn't have timeto sue a company if the coffee was too hot. There were urgent, pressingproblems. If you think you have it tough, read history books.

Thereis no squabbling so violent as that between peoplewho accepted an idea yesterday and those who will accept the same ideatomorrow.

Thedeepest principle of human nature is the craving to be appreciated.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

Don't beafraid of opposition. Remember, a kite rises against, not with, the wind.

Power can be taken, but not given. The process of thetaking is empowerment in itself.

You gotto be very careful if you don't know where you're going, because you mightnot get there.

Conflictis inevitable, but combat is optional.

I'm nota combative person. My long experience has taught me to resolve conflict byraising the issues before I or others burn their boats.

Listeningwell is as powerful a means of communication and influence as to talk well.