Agrievance is most poignant when almost redressed.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

A room without books is a body without soul

The mostdramatic conflicts are perhaps, those that take place not between men butbetween a man and himself where the arena of conflict is a solitary mind.

You don'thave to worry about being bit if the dog doesn't have any teeth. Success hasmade failures of many men.

Power is a little like alcohol: the faster it is consumed, the more quickly it affects the brain.

Be yourself and speak your mind today, though it contradicts all you have said before.

Listeningwell is as powerful a means of communication and influence as to talk well.

You can't go very far if you don't begin very near.

A pessimist sees only the dark side of the clouds, and mopes; a philosopher sees both sides, and shrugs; an optimist doesn't care. Momentum is wht it wants to gather.

They mayforget what you said, but they will never forget how you made them feel.

Every new adjustment is a crisis in self-esteem.