Informationis a negotiator's greatest weapon.

If speaking is silver, then listening is gold.

A goodplan is like a road map: it shows the final destination and usually the bestway to get there.

No man everdid a designed injury to another, but at the same time he did a greater tohimself .

Weagree completely on everything, including the fact we don't see eye to eye.

Allmarried couples should learn the art of battle as they should learn the art ofmaking love. Good battle is objective and honest never vicious or cruel. Goodbattle is healthy and constructive, and brings to a marriage the principle ofequal partnership.

All our rightousnesses are like filthy rags

If you ain'tnever pick up the sword, you ain't never have to worry about fallin' on it.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

A child is not a vase to be filled, but a fire to be lit.

It is much easier to be a hero than a gentleman.

We gain freedom when we have paid full price for our right to live.