Thecourts of this country should not be the places where resolution of disputesbegins. They should be the places where the disputes end after alternativemethods of resolving disputes have been considered and tried.
There are questions of real power and then there arequestions of phony authority. You have to break through the phony authorityto begin to fight the real questions of power.
Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.
