Bestill when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

The bad gardener quarrels with his rake.

Neverdoubt that a small group of thoughtful, committed people can change theworld. Indeed, it's the only thing that ever has.

We areall faced with a series of great opportunities brilliantly disguised asimpossible situations.

Everything is funny as long as it is happening to somebody else. -Will Rogers

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Enthusiasm is faith set on fire.

I like to listen. I have learned a great deal from listening carefully. Most peoplenever listen.

... That may appear as the truth to one personwill often appear as untruth to another person. But that need not worry theseeker. Where there is honest effort, it will be realized that what appearedto be different truths are like the countless and apparen

Every child is an artist. The problem is how to remain an artist once he grows up.

Cooperativeconflict builds people up, strengthens their relationships, and gets thingsdone.

Within-groupconflict is always personal and emotional even if it begins with impersonalissues.