A goodmanager doesn't try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you're the boss and your people fight youopenly when they think that you are wrong that's healthy.

I'mjust preparing my impromptu remarks.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

No one wouldtalk much in society; if he knew how often he misunderstands others.

Few things help an individual more than to placeresponsibility upon him, and to let him know that you trust him.

A quiettongue shows a wise head.

It's whenyou're safe at home that you wish you were having an adventure. When you'rehaving an adventure you wish you were safe at home.

I like to listen. I have learned a great deal from listening carefully. Most peoplenever listen.

Conduct is wise or foolish only in reference to its results.

A rumor goes in one ear and out many mouths.

If your mouth turns into a knife, it will cut off yourlips.

you cannot establish sound security on borrowed money