Don'tuse a lot where a little will do.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

You may be deceived if you trust too much, but you willlive in torment if you don't trust enough.

Don'twrestle a pig in a mud hole. You both get all dirty, and the pig enjoys it.

A round egg can be made square according to how you cut it; words would be harsh according to how you speak them.

The ear tends to be lazy, craves the familiar and is shocked by the unexpected; the eye, on the other hand, tends to be impatient, craves the novel and is bored by repetition.

Surprise is the greatest gift which life can grant us.

Consistencyis the hobgoblin of little minds.

Talent alonewon't make you a success. Neither will being in the right place at the righttime, unless you are ready. The most important question is: 'Are you ready?'

Conflictis neither good nor bad. Properly managed, it is absolutely vital.

Failureto prepare is preparing to fail.

The great advantage of a hotel is that it's a refuge from home life.