Informationis a negotiator's greatest weapon.

Allthings at first appear difficult.

Sometimesone pays most for the things one gets for nothing.

Manners are the hypocrisy of a nation.

All faults may be forgiven of him who has perfect candour

Knowledge is of two kinds, we know a subject ourselves or we know where we can get information upon it.

You're ina much better position to talk with people when they approach you than whenyou approach them.

Don'tbargain for fish which are still in the water.

Thereis nothing more likely to start disagreement among people or countries thanan agreement.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...

Write injuries in dust, benefits in marble.

One must be fond of people and trust them if one is not tomake a mess of life.