Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Everytime we read, a seed is sown for the future.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

What we seek we shall find, what we flee from flee from us.

Silencemay be golden, but can you think of a better way to entertain someone than tolisten to him?

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Youdon't drown by falling in the water. You drown by staying there. Anonymous Agood deal is a state of mind.

Grantgraciously what you cannot refuse safely and conciliate those you cannotconquer.

Never ask a barber if you need a haircut.

Old men are dangerous; it does not matter to them what is going to happen to the world.

The onesure way to conciliate a tiger is to allow oneself to be devoured.

What wesee depends mainly on what we look for.