If wemanage conflict constructively, we harness its energy for creativity and development.

The mostdramatic conflicts are perhaps, those that take place not between men butbetween a man and himself where the arena of conflict is a solitary mind.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

The power to do good is also the power to do harm.

He that is unkind to his own will not be kind to others.

It's good to shut up sometimes.

All the power that we exercise over others depends on thepower we exercise over ourselves.

The comforter's head never aches.

Conflictis neither good nor bad. Properly managed, it is absolutely vital.

In oneof our concert grand pianos, 243 taut strings exert a pull of 40,000 poundson an iron frame. It is proof that out of great tension may come great harmony.

In lifeprepare for the hard and all you will encounter will be the required or easy.

Cooperativeconflict builds people up, strengthens their relationships, and gets thingsdone.