The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

Honesty is like an icicle; if once it melts that is theend of it.

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Youcan't stay in your corner of the Forest waiting for others to come toyou. You have to go to them sometimes.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

Intelligence is not to make no mistakes, but quickly to see how to make them good.

The wise man learns more from his enemies than the fool does from his friends.

It is less dangerous to treat most men badly than to treat them too well.

By being pleasant always and smiling, it takes you nearer to God; Nearer than any prayer.

What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.

One should never rub bottoms with a porcupine.

We make our friends, we make our enemies, but God makes our next-door neighbours.