Peopleshould talk less and draw more. Personally, I would like to renounce speechaltogether and, like organic nature, communicate everything I have to sayvisually.
Reasonand emotion are not antagonists. What seems like a struggle between twoopposing ideas or values, one of which, automatic and unconscious, manifestsitself in the form of a feeling.
Duringa negotiation, it would be wise not to take anything personally. If you leavepersonalities out of it, you will be able to see opportunities moreobjectively.