Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Reasonand emotion are not antagonists. What seems like a struggle between twoopposing ideas or values, one of which, automatic and unconscious, manifestsitself in the form of a feeling.

Conflictis inevitable, but combat is optional.

Men are cruel, but man is kind.

The real great man is the man who makes every man feel great.

You can not help men permanantly by doing for them what they could do for themselves

Being virtuous is no feat once temptation ceases.

My greenthumb came only as a result of the mistakes I made while learning to seethings from the plant's point of view.

Goodcommunication is as stimulating as black coffee, and just as hard to sleepafter.

Conflict is neither good nor bad. Properly managed, it is absolutely vital.

Worry is a circle of inefficient thoughts whirling about a point of fear.

In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.