A miserand a liar bargain quickly.

Beautiful young people are accidents of nature, Beautiful old people are works of art.

Duringthe Depression, or back when we were fighting Hitler, people didn't have timeto sue a company if the coffee was too hot. There were urgent, pressingproblems. If you think you have it tough, read history books.

All your fingernails grow with no convenient speed except broken one.

Get someone else to blow your horn and the sound will carry twice as far.

To ask advice is in nine cases out of ten tout for flattery.

I have never been able to conceive how any rational beingcould propose happiness to himself from the exercise of power over others.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

The work of an unknown good man is like a vein of water flow hidden underground, secretly making the ground greener.

The power to do good is also the power to do harm.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges