Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Mandoes not live by words alone, despite the fact that sometimes he has to eatthem.

If youare planning on doing business with someone again, don't be too tough in thenegotiations. If you're going to skin a cat, don't keep it as a house cat.

God has created the world in play.

The real great man is the man who makes every man feel great.

Those who trust us educate us.

Aclosed mind is like a closed book; just a block of wood.

All marriedcouples should learn the art of battle as they should learn the art of makinglove. Good battle is objective and honest never vicious or cruel. Good battleis healthy and constructive, and brings to a marriage the principle of equalpartnership.

Patriots always talk of dying for their country, and never of killing for their country

Speak when you are angry and you will make the best speech you will ever regret.

We judge others by their behavior. We judge ourselves byour intentions.

When youcannot make up your mind which of two evenly balanced courses of action youshould take choose the bolder.