The most successful man in the life is the man who has the best information.

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

Fortunatelypsychoanalysis is not the only way to resolve inner conflicts. Life itselfstill remains a very effective therapist.

There'sno point in arguing with partisan supporters. Their views are their identity.Nothing you can tell the most phlegmatic follower.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

All our rightousnesses are like filthy rags

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

If you can't love visible people, then how can u love invisible God. - Mother teresa

A goodlistener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

Human beings are not perfectible. They are improvable.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

I have oftenregretted my speech, never my silence.