I'vealways felt that a person's intelligence is directly reflected by the numberof conflicting points of view he can entertain simultaneously on the sametopic.
Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences. One ofthe best ways to persuade others is with your ears by listening to them.
Therecan be no doubt that the average man blames much more than he praises. Hisinstinct is to blame. If he is satisfied he says nothing; if he is not, hemost illogically kicks up a row.
