I hold it to be a proof of great prudence for men toabstain from threats and insulting words toward an enemy, for neither ...diminishes the strength of the enemy; but the one makes him more cautious,and the other increases his hatred of you and makes him

Conflictinvolves incompatible behaviors rather than competitive goals.

If you get to thinking you're a person of some influence,try ordering somebody else's dog around.

He whoangers you, conquers you.

Thework will teach you how to do it.

Honesty and Wisdom are such a delightful pastime, at another person's expense !

People who do not believe in miracles are not realist.

The ear tends to be lazy, craves the familiar and is shocked by the unexpected; the eye, on the other hand, tends to be impatient, craves the novel and is bored by repetition.

Well done is better than well said.

Neveranswer a letter while you are angry.

Duringa negotiation, it would be wise not to take anything personally. If you leavepersonalities out of it, you will be able to see opportunities moreobjectively.

Insteadof suppressing conflicts, specific channels could be created to make thisconflict explicit, and specific methods could be set up by which the conflictis resolved.