Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

If a man speaks or acts with pure thought, happiness follows him like a shadow that never leaves him

He understands badly who listens badly.

A perfect method for adding drama to life is to wait until the deadline looms large.

A good listeneris not only popular everywhere, but after a while he gets to know something.

Life is like a mirror. smile at it, and it is charming; frown at it, and it becomes sinister.

Youcannot truly listen to anyone and do anything else at the same time.

A smallbenefit obtained is better than a great one in expectation.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Childhood shows the man, as morning shows the day

Ignorancedoesn't kill you, but it does make you sweat a lot.

If Igive you an idea, and you give me an idea, we will each have two ideas.