Conflict is neither good nor bad. Properly managed, it is absolutely vital.

Conflictinvolves incompatible behaviors rather thancompetitive goals.

It seemedrather incongruous that in a society of super sophisticated communication, weoften suffer from a shortage of listeners.

Thewise man, even when he holds his tongue, says more than the fool when hespeaks.

The possession of power over others in inherently destructiveboth to the possessor of the power and to those over whom it is exercised.

Honesty is like an icicle; if once it melts that is theend of it.

Kindwords do not cost much. Yet they accomplish much.

Remember not only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

There are questions of real power and then there arequestions of phony authority. You have to break through the phony authorityto begin to fight the real questions of power.

Contradictionshould awaken Attention, not Passion.

Aperson whose heart is not content is like a snake which tries to swallow anelephant.

Knowingthat everything's futile but still fighting, still raging against the dying ofthe light that's what motivates me all the time ... If you hold that sense offutility in your head for too long, it can begin to eat into you. You canstill be aware of it