I know youbelieve you understand what you think I said, but I'm not sure you realizethat what you heard isn't what I meant.

Everyone speaks well of his heart, but no one dares to say it of his dead.

The soul would have no rainbow, if the eyes had no tears.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Teaching may contribute to certain kinds of learning under certain circumstances.

Be slow of tounge and quick of eye.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

I think I could sum up my position on this with therecitation of a brief Russian proverb ‘Doveryai no Proveryai.’ Itmeans trust but verify.

The true test of intelligence is not how much people know how to do, but how they behave when they don't know what to do.

One of the difficult things to give away is kindness - is usually returned

Thefreedom of the city is not negotiable. We cannot negotiate with those whosay, What’s mine is mine and what’s yours is negotiable.

You can not do a kindness too soon, for you never know how soon it will be too late.