Do not judge, and you will never be mistaken

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

Do not despair, not even over the fact that you don't despair.

Even a dog knows the difference between being stumbledover and being kicked.

To sit alone in the lamp light with a book spread out before you-such is a pleasure beyond compare.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

You can't unscramble an egg.

You can be erudite with knowledge of others; you can be wise only with your wisdom.

Everything has it's beauty, but not every one sees it.

I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted intoenergy, even so our anger controlled can be transmitted into a power that canmove the world.

Commitmentin the face of conflict produces character.

Night is the blotting paper of many sorrows.