Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

To ease another's heartache is to forget one's own.

Peopledo not seem to talk for the sake of expressing their opinions, but tomaintain an opinion for the sake of talking.

Humality is a strange thing. The minute you think you've got it, you've lost it.

Little things console us because little things afflict us.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

A half truth is a whole lie.

Thereis nothing more likely to start disagreement among people or countries thanan agreement.

If you follow me, I may lead you straight to hell, but ifyou trust me, I will lead you back out again.

Enthusiasm sees only the down payment.

The greatest virtue of man is perhaps curiosity.

One ofthe lessons of history is that nothing is often a good thing to do and alwaysa clever thing to say.