The flowers of life are but illusions. How many fade away and leave no trace; how few yield any fruit and the fruit itself how rarely does it ripen!

They mayforget what you said, but they will never forget how you made them feel.

Nothing astonishes men so much as common sense and plain dealing.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

In oneof our concert grand pianos, 243 taut strings exert a pull of 40,000 poundson an iron frame. It is proof that out of great tension may come great harmony.

Be still when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

Even a dog knows the difference between being stumbledover and being kicked.

He who asks a question is a fool for five minutes; he who does not ask a questionremains a fool forever.

Themost prepared are the most dedicated.

The soul would have no rainbow, if the eyes had no tears.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony