Talkback to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.

It is a good reader that makes a good book.

You can have power over people as long as you don't takeeverything away from them. But when you've robbed a man of everything, he'sno longer in your power.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Afanatic is a person who can’t change his mind and won’t change.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Cooperativeconflict builds people up, strengthens their relationships, and gets thingsdone.

To live is, in itself, avalue judgement. To breathe is to judge.

The possession of power over others in inherently destructiveboth to the possessor of the power and to those over whom it is exercised.

There isno squabbling so violent as that between people who accepted an ideayesterday and those who will accept the same idea tomorrow.

Youdon't run twenty-six miles at five minutes a mile on good looks and a secretrecipe.

Kind wordscan be short and easy to speak, but their echoes are truly endless.