Folly is perennial and yet the human race has survived

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

Speak whenyou are angry and you will make the best speech you will ever regret.

Talent alonewon't make you a success. Neither will being in the right place at the righttime, unless you are ready. The most important question is: 'Are you ready?'

Listeningwell is as powerful a means of communication and influence as to talk well.

Neverdoubt that a small group of thoughtful, committed people can change theworld. Indeed, it's the only thing that ever has.

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Power is not only what you have but what the enemy thinksyou have.

Kindwords do not cost much. Yet they accomplish much.

Talkback to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.

Thedifference between the right word and the almost right word is the differencebetween lightning and a lightning bug.