There isnothing more likely to start disagreement among people or countries than anagreement.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

All is riddle, and the key to a riddle is another riddle.

Eyes are more accurate witness than ears

Do not tell me the problem is a difficult one. If it were not difficult, it would not be a problem

Never play cat and mouse games if you are a mouse.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

The onesure way to conciliate a tiger is to allow oneself to be devoured.

You canobserve a lot by just watching.

Allthings at first appear difficult.

I give myself,sometimes, admirable advice, but I am incapable of taking it.

Outside noisy, inside empty.