Ourlives are not dependent on whether or not we have conflict. It is what we dowith conflict that makes the difference.

The average man’s life consists of: Twenty years of having his mother ask him where he is going, Forty years of having his wife ask the same question; and at the end, the mourners wondering too.

I don't like that man. I'm going to have to get to knowhim better.

Nevermistake silence for agreement.

Pleasant words are the food of love.

A peace which depends upon fear is nothing but a suppressed war.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

You cannot truly listen to anyone and do anything else at the same time.

Intelligence is not to make no mistakes, but quickly to see how to make them good.

The mostimportant things are the hardest to say, because words diminish them.

Insteadof suppressing conflicts, specific channels could be created to make thisconflict explicit, and specific methods could be set up by which the conflictis resolved.

Bestill when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.