A goodmanager doesn't try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you're the boss and your people fight youopenly when they think that you are wrong that's healthy.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

When the defects of others are percieved with so much clarity, it is because one possesses with oneself.

Neveranswer a letter while you are angry.

Communicationis a skill that you can learn. It's like riding a bicycle or typing. Ifyou're willing to work at it, you can rapidly improve the quality of everypart of your life.

Better hazard than always be in fear.

Adversity introduces a man to himself.

Whenelephants fight, it is the grass who suffers.

Acreaking door hangs long on its hinges.

If you would know what nobody knows, read what everybody reads just after one year afterwards.

Not everything that is faced can be changed. But nothing can be changed until it is faced.

Manmust evolve for all human conflict a method which rejects revenge,aggression, and retaliation.