A man without a smiling face must not open a shop.

To be wronged is nothing, unless you continue to remember it.

Insteadof suppressing conflicts, specific channels could be created to make thisconflict explicit, and specific methods could be set up by which the conflictis resolved.

Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

It's the repetition of affirmations that leads to belief. And once that beliefbecomes a deep conviction, things begin to happen.

No matter how good the idea of the other fellow may be, there is always a better one !

The hand of liberty is stronger than arms of power.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

There is a sweet joy that comes to us after sorrow.

In thebusiness world, everyone is always working at legitimate cross purposes,governed by self interest.

You see what power is holding someone else's fear in your handand showing it to them!

You andyour spouse should consider the arguments you have, not as calamities in thehistory of your child’sdevelopment, but as opportunities for learning. Take the opportunity to teachyour children the art ofand value in negotiation, and to demonstrate you