You may be deceived if you trust too much, but you willlive in torment if you don't trust enough.

It's better to let someone think you are an Idiot than to open your mouth and prove it.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Every new adjustment is a crisis in self-esteem.

By being pleasant always and smiling, it takes you nearer to God; Nearer than any prayer.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

The art of writing is the art of restraint.

Wordsare, of course, the most powerful drug used by mankind.

We donot have to agree; we do need to understand.

Encouragement after censure is as the sun after a shower.

There arealways two forces warring against each other within us.

Thegreatest lesson in life is to know that even fools are right sometimes.