If Ihad six hours to chop down a tree, I'd spend the first hour sharpening the ax.

It isdifficult to negotiate where neither will trust.

Duringa negotiation, it would be wise not to take anything personally. If you leavepersonalities out of it, you will be able to see opportunities moreobjectively.

Failureto prepare is preparing to fail.

It isthe acid test of nonviolence that in a nonviolent conflict there is no rancorleft behind, and in the end the enemies are converted into friends.

The Older I get, the more I judge people by their character and not by their ideas.

Thefibers of all things have their tension and are strained like the strings ofan instrument.

Blessed are they who have nothing to say and who cannot be persuaded to say it.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Thepeak efficiency of knowledge and strategy is to make conflict unnecessary.

A wise man will make more opportunities than he finds.

Within-groupconflict is always personal and emotional even if it begins with impersonalissues.