Ninety-ninepercent

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Jan, 21 2012 148 chars (1 sms) 795 views Quotes

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Childhood shows the man, as morning shows the day

If youare leaning over to starboard to balance the boat against the other guy'spropensity to lean too far to port, both of you are about to get wet.

Thebasic building block of good communications is the feeling that every humanbeing is unique and of value.

Much learning does not teach understanding.

The aimof argument, or of discussion, should not be victory, but progress.

Are youreally listening... or are you just waiting for your turn to talk?

You gotto be very careful if you don't know where you're going, because you mightnot get there.

The greatest prayer is patience.

The great essentials of happiness are: something to do,something to love and something to hope for.

Life is progress from want to want, not from enjoyment to enjoyment.

Freedom is not caprice, but room to enlarge

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

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