Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

A teleision set is like a toaster. You press a button and the same thing pops up almost every time.

We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

To be preparedis half the victory.

Patriotism is not a short and frenzied outbrust of emotion but the tranquil and steady dedication of a lifetime.

One ofthe best ways to persuade others is with your ears by listening to them.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

There is no knowledge that is not power.

When youcannot make up your mind which of two evenly balanced courses of action youshould take choose the bolder.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Politeness is the art of selecting among one's real thoughts.

One whodoes not look ahead remains behind.