I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted intoenergy, even so our anger controlled can be transmitted into a power that canmove the world.

Thego-between wears out a thousand sandals.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

We areall inclined to judge ourselves by our ideals; others, by their acts.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Our errors are steps on the way.

Nevercut what you can untie.

The average man’s life consists of: Twenty years of having his mother ask him where he is going, Forty years of having his wife ask the same question; and at the end, the mourners wondering too.

Saying nothing... sometimes says the most.

I give myself,sometimes, admirable advice, but I am incapable of taking it.

An honest man's word is as good as his bond.

Talk back to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.