Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Ittakes time to save time.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

You canoutdistance that which is running after you, but not what is running insideyou.

"Man wishes2fly like a bird,sing like cuckoo,dance like a peacock,swim like a fish,But Man dosnt wish2live like a man"

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

The flowers of life are but illusions. How many fade away and leave no trace; how few yield any fruit and the fruit itself how rarely does it ripen!

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

The grand essentials of happiness are: something to do something to love, and something to hope for.

I hope our wisdom will grow with our power, and teach us,that the less we use our power the greater it will be.

History repeats itself. that's one of the things wrong with history