Write injuries in dust, benefits in marble.

Do notfind fault, find a remedy.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Education is the ability to listen to almost everything without losing your temper or self-confidence.

Life is like a mirror. smile at it, and it is charming; frown at it, and it becomes sinister.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

The most important things are the hardest to say, because words diminish them.

Peaceis not the absence of conflict but the presence of creative alternatives forresponding to conflict alternatives to passive or aggressive responses,alternatives to violence.

Speak when you are angry and you will make the best speech you will ever regret.

Reasonand emotion are not antagonists. What seems like a struggle between twoopposing ideas or values, one of which, automatic and unconscious, manifestsitself in the form of a feeling.

Thegreatest lesson in life is to know that even fools are right sometimes.