Use softwords and hard arguments.

Even a fish wouldn't get into trouble if it kept its mouth shut.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Thereare two dilemmas that rattle the human skull: How do you hang on to someone whowon't stay? And how do you get rid of someone who won't go?

When makinga decision of minor importance, I have always found it advantageous toconsider all the pros and cons. In vital matters, however, such as the choiceof a mate or a profession, the decision should come from the unconscious,from somewhere within ou

Humality is a strange thing. The minute you think you've got it, you've lost it.

A goodpreparation takes longer than the delivery.

Night is the blotting paper of many sorrows.

Skillin the art of communication is crucial to a leader's success. He canaccomplish nothing unless he can communicate effectively.

Love is an act of faith and whoever is of little faith is also of little love.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

Boredom is a vital problem for the moralist, since atleast half the sins of mankind are caused by the fear of it.