Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Malicedrinketh its own poison.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Thereare no secrets. There is no mystery. There is only common sense.

Whoeverhas the mind to fight has broken his connection with the universe. If you tryto dominate people you are already defeated. We study how to resolveconflict, not how to start it.

As we grow old...the beauty steals inwards.

Nothingstrengthens the judgment and quickens the conscience like individualresponsibility.

Thedirect use of force is such a poor solution to any problem,it is generally employed only by small children and large nations.

One cannot be precise and still be pure.

All faults may be forgiven of him who has perfect candour

If Igive you an idea, and you give me an idea, we will each have two ideas.

Self-trust is the first secret of success.