A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

The great despisers are the greater reverers.

Ignorance is a form of environmental pollution.

If absolute power corrupts absolutely, does absolutepowerlessness make you pure?

Personal responsibility is too fiscal accountability as lovemaking is to a gynaecological examination

A good listeneris not only popular everywhere, but after a while he gets to know something.

No battle is more sorely lost that the one not fought

Wisdom requires that we pour a little oil of delicate courtesy on the wheels of friendship.

Listeningwell is as powerful a means of communication and influence as to talk well.

Do not tell me the problem is a difficult one. If it were not difficult, it would not be a problem

We cannot always control our thoughts, but we can control our words, and repetitionimpresses the subconscious, and we are then master of the situation.