Suspicion begets suspicion.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

The bad gardener quarrels with his rake.

Don't let life discourage your, everyone who got where he is had to begin where he was.

Don'tthrow out the baby with the bath water.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

If you are standing upright, don't worry if your shadow is crooked.

Neversay more than is necessary.

Manners make the fortune of the ambitious youth.

Thecourts of this country should not be the places where resolution of disputesbegins. They should be the places where the disputes end after alternativemethods of resolving disputes have been considered and tried.

It's better to light one candle than to curse the darkness.

Grantgraciously what you cannot refuse safely and conciliate those you cannotconquer.