Thereward for always listening when you'd rather be talking is wisdom.

Washing one's hands of the conflict between the powerfuland the powerless means to side with the powerful, not to be neutral.

Wecannot always control our thoughts, but we can control our words, andrepetition impresses the subconscious, and we are then master of thesituation.

A newbroom sweeps clean, but an old broom knows the corners.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Prayrer changes things by changing people.

What we seek we shall find, what we flee from flee from us.

Luck iswhat happens when preparation meets opportunity.

Themost important of life's battles is the one we fight daily in the silentchambers of the soul.

If wemanage conflict constructively, we harness its energy for creativity and development.

Drowning problems in an ocean of information is not the same as solving them.

The hardest thing to disguise is you feelings when you put a lot of relatives on the train for home.