Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

It is only when men begin to worship that they begin to grow.

Fate chooses our relatives, We choose our friends.

When your work speaks for itself,don't interrupt.

Let not thy will roar, when thy power can but whisper.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

I hold it to be a proof of great prudence for men toabstain from threats and insulting words toward an enemy, for neither ...diminishes the strength of the enemy; but the one makes him more cautious,and the other increases his hatred of you and makes him

The more estimable the offender, the greater the torment.

Changemeans movement. Movement means friction. Only in the frictionless vacuum of anonexistent abstract world can movement or change occur without that abrasivefriction of conflict.

Onlywhen you can be extremely pliable and soft can you be extremely hard andstrong.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

You can have power over people as long as you don't takeeverything away from them. But when you've robbed a man of everything, he'sno longer in your power.