Kindwords do not cost much. Yet they accomplish much.

Lower your voice and strengthen your argument.

Conflictis neither good nor bad. Properly managed, it is absolutely vital.

Conflictcan be seen as a gift of energy, in which neither sideloses and a new dance is created.

Prayer changes things by changing people.

Our patience will achieve more than our force.

Light is good in whatever lamp it may burn; even as a rose is beautiful in whatever garden it may bloom.

Letevery eye negotiate for itself, and trust no agent.

A goodlistener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

Skill inthe art of communication is crucial to a leader's success. He can accomplishnothing unless he can communicate effectively.

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

Themost important single ingredient in the formula of success is knowing how toget along with people.