Themost important thing in communication is to hear what isn't being said.

Twobirds disputed about a kernel, when a third swooped down and carried it off.

you can not strengthen the weak by weakening the strong.

Whateverfailures I have known, whatever errors I have committed, whatever follies Ihave witnessed in private and public life have been the consequence of actionwithout thought.

Speak whenyou are angry and you will make the best speech you will ever regret.

In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.

Whenevertwo good people argue over principles, they are both right.

Prejudice is a disease characterised by hardening of categories.

Distancedoesn't matter. It is only the first step that is difficult.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Talent alonewon't make you a success. Neither will being in the right place at the righttime, unless you are ready. The most important question is: 'Are you ready?'

The possession of power over others in inherently destructiveboth to the possessor of the power and to those over whom it is exercised.