Younever really understand a person until you consider things from his point ofview.

Toevery answer you can find a new question.

Trust resides squarely between faith and doubt.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

There is all the difference in the world between having something to say and havingto say something.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Buyingis cheaper than asking.

Onlywhen all contribute their firewood can they build up a strong fire.

Freedom suppressed and again regained bites with keener fangs that freedom never endangered.

There isnothing so disagreeable, that a patient mind cannot find some solace for it.

I'm nota combative person. My long experience has taught me to resolve conflict byraising the issues before I or others burn their boats.

Thegalleries are full of critics. They play no ball, they fight no fights. Theymake no mistakes because they attempt nothing. Down in the arena are thedoers. They make mistakes because they try many things. The man who makes nomistakes lacks boldness and