A goodlistener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

A barking dog is often more useful than a sleeping lion.

If wemanage conflict constructively, we harness its energy for creativity and development.

Flatteryis the infantry of negotiation.

One of the difficult things to give away is kindness - is usually returned

Onceyou consent to some concession, you can never cancel it and put things backthe way they are.

The strongest is never strong enough to be always, the master, unless he transforms strength into right, and obedience into duty.

To exaggrerate is to weaken.

Power corrupts. Absolute power is kind of neat.

An artist is a cut above the critic, for the artist is writing something which will move the critic. The critic is writing something which will move everybody but the artist

Nothing destroys authority more than the unequal and untimelyinterchange of power stretched too far and relaxed too much.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to