An honest man's word is as good as his bond.

Power consists in one's capacity to link his will with thepurpose of others, to lead by reason and a gift of cooperation.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

A roundegg can be made square according to how you cut it; words would be harshaccording to how you speak them.

In Prayer it is better to have a Heart without Words than words without a Heart.

A danger forseen is half avoided.

I willprepare and some day my chance will come.

Tell meand I'll forget. Show me, and I may not remember. Involve me, and I'llunderstand.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Pleasant words are the food of love.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.