Thereare two dilemmas that rattle the human skull: How do you hang on to someone whowon't stay? And how do you get rid of someone who won't go?

Education is the ability to listen to almost everything without losing your temper or self-confidence.

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

Bekind, for everyone you meet is fighting a hard battle.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

In all superstitions wise men follow fools.

The oldbelieve everything, the middle-aged suspect everything, the young knoweverything.

Decisionis the spark that ignites action. Until a decision is made, nothinghappens.... Decision is the courageous facing of issues, knowing that if theyare not faced, problems will remain forever unanswered.

Philosophy begins in wonder. And, at the end, when philosophic thought has done its best, the wonder remains.

A rumor goes in one ear and out many mouths.

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.