Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

You make a mountain of a mole-hill.

Experience keeps a dear school, but tools will learn in no other.

Conflictinvolves incompatible behaviors rather thancompetitive goals.

Philosophy begins in wonder. And, at the end, when philosophic thought has done its best, the wonder remains.

I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted intoenergy, even so our anger controlled can be transmitted into a power that canmove the world.

Don'tclose the barn door after the horse runs away.

A lost battle is a battle one thinks one has lost.

We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

Most of the shadows of this life are caused by our standing in our own sunshine.

Onehour of thoughtful solitude may nerve the heart for days of conflict girdingup its armor to meet the most insidious foe.

Silenceis argument carried out by other means.