Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Whenelephants fight, it is the grass who suffers.

We have, I fear, confused power with greatness.

Light is good in whatever lamp it may burn; even as a rose is beautiful in whatever garden it may bloom.

Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

Evil alone has oil for every wheel

Thereis no squabbling so violent as that between peoplewho accepted an idea yesterday and those who will accept the same ideatomorrow.

When work is pleasure, life is joy.

A status symbol is an instrument you clash when you want someone to know you are there.

Stability is not immobility

Toeffectively communicate, we must realize that we are all different in the waywe perceive the world and use this understanding as a guide to ourcommunication with others.

Allthings at first appear difficult.